Kong's HomeLife Warranty!
Kongcrete Coatings Warranty
Residential Garages
Kongcrete Coatings provides a home life warranty for up to 5000 square feet of floor coating materials installed in residential garages. Kong’s HomeLife warranty is designed to provide peace of mind and protection for homeowners. Our HomeLife Warranty lasts for the life of the owner who purchased the floor and living at the home where the floor was installed. The warranty applies to the purchaser of the product and also covers:
We guarantee protection against hot tire markings or stains caused by oil, transmission fluid, radiator fluid, diesel, or gasoline spills. These spills and stains are covered for a period of ten (10) years following the installation date, provided the spills are promptly removed within twenty (20) minutes of each occurence. Our warranty also covers instaces of peeling or delamination from the concrete while the original purchaser of the product owns the home in which the floor coating was installed.
Commercial/Industrial Buildings
A limited three (3) year warranty against peeling and delamination from the concrete substrate or staining from incidental spills of oil, transmission fluid, radiator fluid, gasoline or diesel that are promptly removed (wiped up within twenty minutes of spill), as a result of faulty installation or manufacturing defect in floor coating materials (up to a maximum of 5,000 square feet) is provided to the original consumer or commercial purchaser as long as that purchaser owns the building in which the floor coating materials were installed.
Exterior Surfaces
A limited three (3) year warranty against peeling and delamination from the concrete substrate or staining from incidental spills of oil, transmission fluid, radiator fluid, gasoline or diesel that are promptly removed (wiped up within twenty minutes of spill), as a result of faulty installation or manufacturing defect in floor coating materials (up to a maximum of 5,000 square feet) is provided to the original consumer or commercial purchaser as long as that purchaser owns the location at which the floor coating materials were installed.
Exlusions
This limited warranty does not apply to. And Kongcrete Coatings will not be responsible for, normal wear and tear, any damage to floor coatings or other property caused by improper repairs made or attempted by anyone other than Kongcrete Coatings, faulty maintenance, misuse, abuse, gouging, neglect, extreme temperatures, cracking or shifting of the foundation or substrate, defective substrate, changes in hydrostatic pressure or moisture vapor transmission, battery acid, brake fluid or other industrials solvents or fluids, or as a result of any accident, casualty or natural disaster.
Remedy; Limitation of Liabilities
Kongcrete Coatings exclusive obligation under this limited warranty shall be, at Kongcrete Coatings sole discretion, repair, or replacement of any specific area of floor coating evidencing peeling or delamination or, to the extend covered by the above warranties, to staining or to refund of the original purchase price. The foregoing 15-year warranty will be the purchaser’s sole and exclusive remedy against Kongcrete Coatings Co., LLC. In no event shall Kongcrete Coatings liability to any purchaser or other party for any claim of loss, damage or otherwise, arising out of or relating to the products and services provided by Kongcrete Coatings exceed the price paid for such products or services by the original purchaser, and in no case shall Kongcrete Coatings be liable for special, indirect or consequential damages, including but not limited to injuries to persons or damage to property, loss of use, profits or anticipated profits.
Transparency of Exclusions
This warranty does not cover damages or issues resulting from:
- Improper installation not carried out by Kongcrete Coatings Co. or its authorized representatives.
- Changes in the ground substrate caused by external factors, such as, structural movements, soil shifts, or other geological conditions.
- Substrate contamination or defects existing prior to the application of the concrete coating.
- Extreme weather conditions or natural disasters.
- Any alterations or modifications made to the coating after its initial application without approval from Kongcrete Coatings Co.
THIS EXPRESS LIMITED WARRANTY IS THE ONLY WARRANTY GIVEN BY KONGCRETE COATINGS CO. LLC WITH RESPECT TO THE SERVICES, PRODUCTS AND MATERIALS PROVIDED UNDER THIS CONTRACT. KONGCRETE COATINGS CO. LLC MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, AND HEREVY SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, WHETHER STATUTORY OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHATABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY MAY NOT BE EXTENDED OR AMENDED OTHER THAN IN WRITING SIGNED BY KONGCRETE COATINGS CO.